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twelve cupcakes

The Food Services industry employs a large number of low-wage workers. There is a need to hold companies accountable for workers’ wages and welfare, and this includes paying their salaries on time, and in full.

In February, Twelve Cupcakes employees voted in favour of the Union to represent them. The successful unionisation of Twelve Cupcakes, was announced by the Food, Drinks and Allied Workers Union (FDAWU) in a Facebook post. Good move. The Union is working closely with the management to improve the workers’ well-being, uplift wages and upskill the workers in preparation for the economy’s recovery.



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Ng Chee Meng, NTUC Secretary General

The Tripartite Cluster for Lift & Escalator (TCLE) has conducted a review of the Lift & Escalator (L&E) PWM.

Recommendations include a six-year schedule of wage increase to the L&E PWM baseline wages from 1 July 2023 to 30 June 2029. This builds on the existing PWM Transitional Wage Benchmark agreed upon in 2018 which maps a schedule of transitional wage benchmarks from 2020 to 2022, A mandatory PWM Bonus is part of the recommendations.



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A refreshed anti-abuse decal for SOs with the support of the Ministry of Home Affairs!

Mr Desmond Tan, Minister of State for Ministry of Home Affairs and Ministry of Sustainability and the Environment, unveiled the refreshed decal design at AMK Hub on 9th July. "Abusive behaviour towards SOs should never be tolerated. This decal will serve to strengthen public awareness of the need to contribute to a safer environment for all SOs to carry out their duties. To complement industry-led efforts, MHA will also be amending the Private Security Industry Act later this year to send a clear signal against abuse and harassment of SOs. ” Mr Desmond Tan said.



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Richard convinced his company to introduce robotics into their operations. This led to an increase in productivity levels and improved workers’ work prospects.

When companies faced a shortage of manpower because Malaysians had to give up their jobs due to movement control restriction, he worked with his union and NTUC’s e2i (Employment and Employability Institute) to help fill the vacancies.



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