The Online Citizen (TOC) refuses to apologise for misleading the public

The Online Citizen (TOC) has refused to apologise for the controversy caused by their video of the incident involving the woman and the Singapore Police Force (SPF). TOC claims that they have been “appropriate and fair” when interviewing the elderly woman.

The woman’s son had sent a legal letter to TOC on 7 Jul 2021. The letter stated that TOC “had made a judgment lapse” and an apology was requested by 12 July 2021.

TOC responded to the woman’s son via their lawyer Lim Tean on 13 Jul, claiming that they have been “appropriate and fair” when interviewing the woman and declined to apologise.

TOC lawyer
TOC’s lawyer Lim Tean

According to Lim Tean’s letter, there had been a senior healthcare worker present during the TOC interview. The healthcare worker and TOC did not realise that the woman was unable to recall the events that took place on 17 May. They claimed that they had been respectful towards the elderly woman, “by ensuring that her identity was protected as we blurred out her face in the video”.

Lim Tean said that it was the police’s post which stated that the “ woman had dementia” and hence any “negative reaction from the public” should be due to the police’s actions. He added that the elderly woman’s son should seek an apology from the police instead.

What actually happened

The incident happened on 18 May 2021. Some netizens commented on social media that four policemen were bullying an woman who was not wearing a mask. Social media platforms TOC and Singapore Uncensored uploaded posts on this incident.

policeman accused by toc
The kind policeman who was wrongly accused by TOC for “bullying” the woman

The police later released a post to explain that the public had reported about the unmasked woman at Blk 743 Yishun. After interacting with the elderly woman, the police believe that she has dementia. They found her domestic helper and told her to guide the elderly woman home. The policemen showed their concern towards the elderly woman and even bought food for her.

MHA published a FB post on 22 May stating that TOC had been spreading fake news regarding the incident. Subsequently, TOC and two more social media platforms edited their original posts.

Singapore Police Force disclosed their camera footage

On 25 May, TOC uploaded another snippet of their interview footage with the woman. In the video, a person asked the elderly woman in Hokkien if the police had bought her dinner. The elderly woman said “no”.

To clarify this claim, the police released a footage from their body camera which showed the policeman buying food for the woman. He later spoke to her in Hokkien, saying “Come, let me bring you home”.

Minister of Home Affairs and Law K Shanmugam said it was despicable of TOC to mislead the elderly woman into saying certain things during her interview. It was a deliberate attack on the police. He said that the elderly woman’s daughter had confirmed that her mother was suffering from dementia.

Be wary of TOC and its fake news

To date, it is disappointing to see that TOC is unrepentant and unapologetic about their intentions to mislead. Through footage from the police body camera, it is clear that the policemen treated the elderly woman kindly and even bought food for her. They also reminded her domestic helper that the elderly woman was not wearing a mask.

When the elderly woman’s son sought an apology from TOC, they despicably tried to blame it again on the police. Similarly, their lawyer Lim Tean tried to blame the incident on the police and is not trustworthy.

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